purchased theme can't be found anymore in my account!

Envato Customers Purchases and Subscriptions
1

Dear Support,

I wonder on what link we can find our purchased flex template. I did the purchase for the company “DinnerDog” I’m working for . I purchased it with the company ATU. Please could you help me with that? It’s kind urgent! We’re trying to update to the latest version, because as soon as we try to update sp pagebuilder pro 2,5,3 we’re getting the error message as shown in the screenshot! So we hope, the newer flex-update is going to fix this issue! Thank you!

Screenshot_error%20message%20when%20updating%20sp_pagebuilder
Screenshot_error message when updating sp_pagebuilder.jpg1291×282 33.6 KB

2

Contact the theme author directly for support. You won’t get any help on this forum ( Forum is general purposes but not for item support )

3

Hello @Alemantico

You can contact to author for quick help

Thanks :slight_smile: