Purchased theme but when I add token it shows me no items.

Hi Team,
I am loggedin via current account at envato and when I add token and click on test account. Everytime I get this message only.

Your OAuth Personal Token has been verified. However, there are no WordPress downloadable items in your account.

And thats why I am not able to see any updates from the theme. I have tried multiple time and does not help anything.

Please let me know what to do…

Hi Team,
It is more than a week now and have not heard back from you…
What should I do… Can you please guide also what is the issue behind this?

Let me know if you want me to share any detail.


Please get in touch with support and ask them to provide you support on the issue

thank you