Hello, I just purchased a subscription for 1 year using the wrong login. I have since cancelled about 3 mins from buying it. Then purchased again using correct login. I am looking for a refund on that other account and just want to make sure it gets to the proper channels to happen. This is for envato elements subscription for 1 year.
It was really hard to tell if I was logged into the correct account when I ordered. I logged in prior to my other account in themeforest and I often switch for clients.
Please contact me with next steps or how long this refund will take to my account. Thanks.