Purchased product : "Something went wrong " ?

Greetings all,
Anytrouble with the site ? I have purchased a product, but when trying to download, i get a nice :

Something went wrong

It looks like something went wrong on the page you were accessing. Our development team will be notified of the issue automatically, however if you require assistance please contact the help team who will be happy to aid you.

(Quote this reference number: ‘93e18e7d-e12a-4262-9dab-1af261f105bd’).

Sorry about all of this. Here’s a link back to what you were doing before this happened.

image

How do i download my purchase ?

Hello. Please open a Help ticket at the Envato Help & Support Center if you haven’t done so already. Our Help team will be happy to check into it for you. Thanks!