Purchased plugin but doesnt work with new Domain

#1

Hello,

Some time ago I purchased WPBakery plugin for my Wordpress and domain.
Now after some time we decided to change the Domain of our business.

When I update WPBakery is tells me the license is from another domain.

Is there a way to fix this by contacting WPBakery?

(It is purchased on Envato Market)

Thank you,

Tim

#2

Hi @TimMesschendorp.

Maybe you’ll need to update that plugin version from the author profile page.
Some plugins can’t be updated from itselft, because they have options created from authors, and can’t be updated unless author updates it.

Best regards.