Purchased annual subscription — no access to tutorials.

Reactivated my account and paid for an annual subscription via PayPal. I have access to Envato Elements but not to Tuts+. Support responds with “our response time could be up to 4 days.”

Wow — that is not a good look for you guys.

Hi @dmaxsf,

when You sign in tuts+ using the same Elements Account you will see as like this:

there is a button ‘Subscribe with Elements’ if you click on that button what will happen!

Still no luck please contact Elements Support. Elements Support Team will be happy to help.

Thanks

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That’s exactly what I see when I log into tuts+. When I click the button it prompts me to pay again.

please contact Elements support, link provided in above reply. Thanks