Purchase went through, but now is acting like i dont have a membership


I purchased the Envato Membership and initially everything went through just fine… i was able to download multiple items. About an hour afterwards after I had logged out, I logged back in to my account and now it acts like i dont have a membership. What is going on!!!



Sorry to hear about that Open Help Ticket they would like to assist you with an official answer.



You are trying to download only from www.elements.envato.com right and not the main marketplaces?