Purchase code

Hi!
I moved my site because I couldnt reach it and now my Avada is saying my purchase code is registerd on another account. What can I do?

Regards Cat

Hi @catherinehed,

Log into (or register an account) ThemeFusion’s support website at Login / Register - ThemeFusion | Avada Website Builder - and navigate to the purchase codes tab to see the details of your licenses and the domains registered against them and try to unregister it from the old domain.

If you can’t find that option, or if those steps aren’t working for you, open a support ticket with them at Submit A Ticket - ThemeFusion | Avada Website Builder

Thanks

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