I paid the monthly fee for the envato elements, because I wanted to use the Amely theme to shopify.
I have a question about the theme configuration, and I would like to create a ticket on the theme support. (https://arrowhitech.ticksy.com//submit/#100015226)
However, to do this I need the Purchase Code. I didn’t buy the theme, I paid the monthly fee (elements.envato.com) now I can’t get in touch to solve the problem.
How can I solve this?