purchase code not working sorry idk this good forums or not

hello i buy the transition pack prenium and i have the code after install this scripts on my after effect i have this message


can u help me plz

sorry my eng is bad :confused:

It’s unable to verify. Please disable the antivirus as many of these products are not verified by the antivirus and thus they don’t allow to move forward with. You may also try other setting recommended. It’s only setting problem. Nothing else. Contact support if problem still exists