Purchase Code for Theme not working

Hello, I purchase a theme ‘Claue’ by Jan Studio and tried getting support but I couldn’t register on their website because the Purchase Code I got from Envato they kept saying was invalid. Please help me out.

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Hi @tufafiipr

May be something wrong with Your Author Website purchase code verification process. So, the best way to get solution is Contact your purchased Theme Author.

Please provide a screenshots to your Theme Author.

Thanks

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Okay thanks much