I get no response from the author whatsoever, can I get a refund? Looking at https://stylishthemes.ticksy.com/public-tickets/ there are many more people having the same problem and no response from the author. Real shame, have to find a similar theme and put lots of work in it again
If you are eligable to get a refund then you can request for refund. Can I Get A Refund is an explantion of the refund policy, requirements, process and a button linking to the refund request form (bellow the How to request a refund).