Purchase Code Doesn't Work

Envato Customers Purchases and Subscriptions
1

I purchased the Google Data Xtractor by siteopsltd and the purchase code doesn’t work. I’ve scoured the instruction and the code provided on my receipt but nothing works.

Has anyone had this problem and if so how did you solve it?

2

I see from your comment on the item that you’re having trouble with the phone number field? Is that still the issue or are you getting an error from the purchase code itself?

For US phone numbers, enter it in the format +11234567890 (i.e. prefix it with +1 and don’t use any spaces or dashes). If it still won’t accept it then try using +01 instead.

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