Purchase code being used by another domain its saying.

I am facing the demo data import problem when I am trying to import this with my purchase code this gives me these messages "THE PURCHASE CODE IS BEING USED ON ANOTHER SITE. PLEASE DEREGISTER IT FROM THERE AND THEN TRY AGAIN. ". I found a solution in your forum but unfortunately, I forget to DE-Register first and I am tested in my real domain after that when I am trying to put purchase code then the following message appears THE PURCHASE CODE IS BEING USED ON ANOTHER SITE. PLEASE DEREGISTER IT FROM THERE AND THEN TRY AGAIN.

You need to contact the author of the product you are using and let them know. They will be able to deregister it for you.

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You can contact the author of your theme, and they can help you with the deregister. Also, did you check if you have an account already created in their support system? If that is the case, usually, some authors have the option for you to deregister and register a new domain to use the license you purchase.