Purchase Code and Unlock Account

Hello,

I bought a theme from Themeforest and installed it on my site.

I needed the Purchase code to activate the theme, and when I entered Themeforest website, I found out that my account was closed.

Can’t I use a theme I pay?

I wrote to the support team.

Please keep patience. Envato support team will reply as quickly they can.

Thanks

1 Like

unfortunately they haven’t returned yet

reply can be delay because of weekend and volume of open support ticket.