Product was not as described

I will never shop online or envato again. They sold me a tagdiv product, I’m done both financially and morally. Also, the product they sold was not as described. People do not speak up because they have to.

Hi @webdenizi. Sorry to hear that!

Your first contact point for issues with an item should be the author of that item, though. You can contact that author directly via the “email tagDiv” section on their ThemeForest profile:

If that hasn’t resolved the issue, you can also contact Envato Market Help and Support for assistance.

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It’s very simple to say very professional. You haven’t been able to produce a proper solution for 2 years.

You have the worst theme I’ve ever seen. At the same time, I find you very unsuccessful in support. Your team is incompetent and moreover, you are insulting.

Who are your talking to? :thinking: