Hello, I bought the OSHINE theme and for over a month it’s been total silence. I have a license migration problem and no one answers my messages. Does anyone have any information? Or does anyone know how to deactivate a license? (there is no button to deactivate the license) Thanks in advance
Hey! Sorry to hear you’re having trouble with this. Sometimes support delays happen, but don’t lose hope, many users have resolved similar issues through the support channels. If you haven’t yet, try reaching out on Envato’s support page or directly on the theme’s official site; they might just need a follow-up. Hopefully, you’ll get this sorted soon!
Hello and thank you for your answer.
This may be due to chance but after more than a month of waiting it was just after posting on this forum that I had a response from support. Have a nice day