Hello everybody.
I have updated my EU VAT number and all the things after I bought the product. Unfortunatelly, my invoices are ready to download with the old data.
What must I have to do to update them?
I don’t think you can backdate tax numbers. If you don’t have a number, the number won’t be on the invoice. If you do have a number, then it will… but you can’t alter invoices for a time when you hadn’t entered the number.
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But that is not correct either, because I am not asked for the billing information when making the purchase. That issuance of invoices in itself is no longer correct. I also need the correct data to be indicated.
If this situation is not reversible, then I need the amount of the purchase to be returned to me with a corrective invoice to execute the order again.