problem with support

I bought a theme, and I paid for the support, but they do not respond, the theme is
Nexon - Apparel Store Responsive OpenCart Theme
How do I proceed to open the recovery or my money back?


Please give the author a bit of time to respond. They may be a busy at the moment. I’ll tag the author into this thread in case they can provide an update @MagikCommerce


I’m waiting more than a month … I hired 6 months .

Thanks for your help

1 Like

Yeah a month is way too long. If they don’t reply soon, you can start the refund process here -