PROBLEM WITH REVOLUTION SLIDER (require_once(): Failed opening required...)

Envato Customers Web and Code
1

Hi there!
I got this message after installing revolution slider :slight_smile:

Une erreur de type E_COMPILE_ERROR a été causée dans la ligne 55 du fichier /opt/cpanel-disk-a/bazartci/public_html/wp-content/plugins/revslider/revslider.php. Message d’erreur : require_once(): Failed opening required ‘/opt/cpanel-disk-a/bazartci/public_html/wp-content/plugins/revslider/admin/includes/loadbalancer.class.php’ (include_path=’.:/opt/alt/php73/usr/share/pear’)

Also on recovery mode, i get this:

Une erreur de type E_COMPILE_ERROR a été causée dans la ligne 74 du fichier /opt/cpanel-disk-a/bazartci/public_html/wp-content/plugins/revslider/revslider.php . Message d’erreur : require_once(): Failed opening required '/opt/cpanel-disk-a/bazartci/public_html/wp-content/plugins/revslider/admin/includes/shortcode_generator/divi/revslider-divi.php' (include_path='.:/opt/alt/php73/usr/share/pear')

2

Hi @Freestylemed ,

Thanks for using Slider Revolution. Could you please try replacing the copy of the plugin with the latest version 6.4.6 and see if it fixes it? You can download the latest version from your CodeCanyon account. If the issue persists, you can drop us a message via this contact form themepunch's profile on CodeCanyon and we’ll investigate this further for you.

Thanks!

KC
ThemePunch

1 Like
3

Usually it works fine but seems like your plugin files are outdated, so try replacing the files or if there’s still an issue or trouble then get in touch with author’s support

Thank you