Problem with license

Envato Customers Purchases and Subscriptions
1

Dear Support Team,

I recently purchased a license for the Soledad WordPress theme and initially activated it on my local development environment. However, now that I’m ready to go live, I am unable to activate the license on my actual website.

It seems like the license is still tied to the local installation, and I haven’t found a way to deactivate or transfer it. This is quite frustrating as I need to proceed with the production deployment.

Could you please help me deactivate the license from the local environment and allow activation on my live site? I would appreciate your assistance as soon as possible.

Best regards,

2

@andreramoslj

You need to contact the support team of Soledad - the theme authors. Log into your Envato marketplace -

Go to:

Then choose Contact Author or use this direct link:

And you can then email them for help.

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