Problem with joomla Template it's me

I installed the Joomle template elements-its-me-creative-personal-responsive-portfolio-
Now i cant see only a white backgroun. also in administrator

You can try to contact the theme’s author, but items downloaded from Envato Elements do not come with the support:

I bought the support

Then contact the author via the link I’ve sent in my previous reply.

Done but no answer

i need help fast

I am sorry but you need to wait till the author replies to you.