Problem with GoodNews Wordpress Theme


For some time I have noticed that the GoodNews template cannot be customized. Nor does it allow me to make changes to widgets.
What can I do?
Here are the page data:
Wordpress v 5.0.3
Goodnews v 5.3


Travel News Colombia


Thanks for asking your question at Envato forum.

How to contact any Item Author from Here

If they ask about purchase key then collect from Here

Still have any question open a Envato help ticket from Here


Definitely your purchased theme should be customizable. I would like to strongly recommend that please check the theme documentation and theme options hopefully you will get necessary support there. If you have still problem with the theme then The best way to get the support is Contact your purchased Theme Author. Contact Author because Item Author are best expert about their Item functionality. Don’t worry just contact Author. Author will be very happy to assist you.

Bear in mind that if it’s this theme then it’s unsupported so there’s no obligation for the author to help.

It looks like that theme may not operate on the latest versions of WP etc but you should still check you are using the latest version of the theme available and that your hosting and WP versions are all up to date.