Problem on Payment

Hello,

I have a problem with the payment on Envato.
Since yesterday there is this message (see attachment) which appears when I try to buy a script.
However with the same card I had already bought on Envato without problem.
I also contacted my bank who told me that the problem was not with my card.

Has anyone encountered this problem before on Envato? How did you solve it?

Thanking you in advance for your response.

Hi,

Get in touch with envato elements customer center they would like to assist you.

Thanks!

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