Problem logging in to Impact Radius

Envato Authors Author Hangout
1

Hi guys,

When I go to impactradius.com (impact.com) website and click on Sign in button in the top right corner, it takes me to a new tab but it only displays the impact’s logo and no fields where I could type the username or password (see image below). I am using Chrome browser.

image
image1649×1068 29.9 KB

I tried to log in using my phone (on Chrome), same thing. I have also tried to use Opera browser, it was working for a few weeks but today, after I type in my username and password and press enter, it opens a new page with an error:

405 Request method ‘GET’ not supported
Server: 'httpd’

Please help! How am I supposed to check my progress, earnings…? Did anyone have the same problem?

2

The login page (https://app.impact.com/login.user) is working fine for me in Chrome. Maybe try clearing your browser cache/etc and try agin?

3

Thank you for a quick answer @WPExplorer. I tried to clear the cache, no luck. But it works in Opera again.

4

Well, at least you’re in :slight_smile: it could be a cookie, an extension you have installed or a bug with their platform - hopefully you’ll be able to use chrome again at some point

5

Thanks @WPExplorer
@vasaki Are you now able to log in to your Radius account?

6

Solved. I found out it was extensions I installed in Chrome. Thank you.

7

Yes. I found out it was extensions I installed in Chrome. Thank you.

1 Like
8

Hi I have the same problem with all browsers. Can you elaborate which extension you removed?
Thank, Andreas