Problem importing Confence Envato kit

I’ve problems importing Confence Template Kit from

I’ve subscribed to my account but unfortunately, some elements are not imported as you can see from my screenshot:

Could you please help me to solve this problem?

Also, I’ve installed the Envato elements plugin for WordPress to import my Premium Template Kits but it seems they ask me to sign up when I’ve already signed up.

Thank you

Hi @jannetto,

from your screenshot I can see they are asking to agree the privacy policy.

You can check the following tutorial:

Create Websites Fast With the Elements Plugin for WordPress


Hello, @mgscoder

what do you mean? I am talking that with both the plugin and normal downloads the kit is not imported correctly. The Privacy Policy is not of our interest at the moment.

When i’ve downloaded the envato elements plugin for wordpress they ask me to sign up when i’ve already signed up…


Please contact Elements Support. Elements Support Team will be happy to help.