Problem exporting/importing theme translation (Akira, not tested with other)

Envato Customers Web and Code
#1

Hi everyone,

I have a big problem exporting/importing theme translation (Akira 2.4.0).
I have two prestashop 1.7.8.7 installed, one in /www and the other in /dev.
My goal is to be able to copy/paste the translated files from one to the other (basic thing).
Once the theme is translated in /dev (/app/Resources/[lang]/*.xlf), I save the files by doing an export and get 5 or 6 files.
When I want to copy them to /www, I notice that the file sizes are identical! As if the translations were written elsewhere!
I noticed this problem when I was using Akira’s child theme, so I tested with just the parent theme and this time the files are different (but the translated files are smaller than the untranslated ones!).
I still copy the files, empty the cache, recompile and the same, no translation… everything has to be redone :frowning:

Does anyone have an idea of this problem?
Thanks in advance.

#2

Hi, Please can you go to ask item support section. Then author support team help you.

#3

OK, where is support section please ?

#4

OK, where is support section please ?

#5

Please can you follow below link.