Hi, I’ve uploaded my last xmas item, but forgot to add the preview set of images, which should be visible after You click the main preview image.
So I waited until the item was approved and today I updated it and uploaded the image-set.zip. It doesn’t take long and the update has been approved by the reviewer (I can also see it in History tab), but when I open the item on GR, nothing has changed and I can’t click the main image to open the preview set images. It has been almost 1 hour from now, so my question is:
I had same problem too, after my item was approved, I updated my items as I wanted to clean and improve preview images set, my item was approved by reviewer but there was nothing changed it yet. So I contacted to Envato Support about issues but they didn’t help us and replied very delayed.after 5 days.