I have a customer with a very weird issue: The prettyPhoto light box is showing up after clicking the image, but the actual image is not showing up in the pop-up. Has anyone experienced this and found a solution?
I have a customer with a very weird issue: The prettyPhoto light box is showing up after clicking the image, but the actual image is not showing up in the pop-up. Has anyone experienced this and found a solution?
I confirmed the URL to the image is correct.
I confirmed there are no conflicting scripts.
He’s using wp 3.1 and the version of prettyPhoto is < 3.0… the new WP enqueues jquery 1.4.4 that breaks old versions of prettyPhoto.
What a funky problem, eh? I can second what ParkerAndKent said, as I had the exact same problem as you. You just need to update prettyPhoto with your theme. The old one just isn’t compatible with the latest version of jQuery.
EVERYTHING is working properly EXCEPT the image is not appearing within the “pp_full_res” div pop-up (created by PrettyPhoto).
If I right click the link, and open in new tab, the image is showing up like expected, which means the link isn’t broken and that the image is actually there.
EVERYTHING is working properly EXCEPT the image is not appearing within the “pp_full_res” div pop-up (created by PrettyPhoto).
If I right click the link, and open in new tab, the image is showing up like expected, which means the link isn’t broken and that the image is actually there.
Has anyone seen this before? So weird.
Is the image really big by chance? The other day I had a similar thing still happen after I updated prettyPhoto for one person, and my Firebug console was telling me something weird like prettyPhoto can’t calculate images size, and it ended up being because their image was like 3,500 pixles wide.
Does the domain name has the word “custom” in it ?
Der did have the answer the whole time!
ha I really wish he would have elaborated on that previously. It would have prevented a rather embarrassing exchange I just had with a buyer.
If anyone comes across this thread, there is a bug in some of the earlier prettyPhoto 3 versions where if you have “custom” in the URL of the image you’re linking to, it causes the image not to show up. The answer is to upgrade prettyPhoto.