Pre-build website won't install


I am having an issue on a new website I am building, I have installed and licensed BeTheme, I go over to install a pre-build website and I get the below error:

The screen remains white once the page is downloading. It appears that only the media gets uploaded. The pages and theme options do not get uploaded.

If anyone can offer assistance?


Please get in touch with the author fo the theme to get support: