Plugins expired on new purchase

Hi I purchased a new template (Tur Architecture) today but I cannot install. When I get to the install plugins, 7 of the plugins return the following error, “Download failed. cURL error 60: SSL certificate problem: certificate has expired”. I was hoping to work on this over the weekend, and obviously support is only available Mon-Fri. Anybody got any ideas what I can do to install my plugins (and template) so I don’t lose the time I have to work on it?

Hi @x-paul-x,

Please contact the author of your purchased Item, the Item author will assist you.

How to contact an author to get support or for any technical query:

Also you can check the Item documentation hopefully you will get necessary help.


Thank mgscoder, unfortunately that’s not how things seem to be working out. I have been met (so far) by silence from the author, and have checked the documentation but can’t find any solution to having expired plugins with a new purchase. I have sent another message to the author, hopefully I will get a response - I take it there is nowhere else I can go for help, the purchase was supposed to include 6 months support?