plugin problem, author not answering...

Hi people! I’ve done a web one year ago, I installed the Pts Gentshop template. I’ve two or three sections in the web that use a cms page. This template uses a custom plugin (Page Builder, from Prestabrain), I ve to clean weekly the caché cause if I don’t do that I see in cms pages the shortcode (e.g: [pagebuilder id=“16”]) … I try to speak with the author but it’s ticket web is down for weeks (https://prestabrain.ticksy.com). Some idea what can I do? I don’t want to spend more hours in the web, I don’t want to create again the cms pages… I’ve disabled the cache but does not works, only works again if I click in ps the “Clear cache” button. Some idea? thanks!! :slight_smile:

Are you sure your support is still valid? maybe it’s expired

yes… when I sent you the mail some months ago… I had support but no answer was sent to me… so I think I deserve an answer. Thanks,
Jordi

Drop them an email…