plugin does not install

HI

I have purchased “
Printshop HTML Printing Template” WordPress theme I am unable to activate it

stylesheet mising error

i submitted a ticket twice no one reply to me.

As per the name - that is a HTML template and therefore will not work on WordPress

what i do

i am not good on this, how can i get my money back?

You can request a refund https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- although technically mistaken purchases are not necessarily covered by this