please refund your payment by mistake. When I said let me download a music, two USD 22 deductions were made. please refund.
Sorry to ask, but your post is quite vague. Can you explain what exactly happened so we can guide you in the right direction?
Cheers!
Sorry, my English language is not good. I paid 20 to download a piece of music. then I paid 20 a second time for the same piece of music. How can I get the second 20 dollars back. I am sorry for disturbing you.
You’re not disturbing us at all, we’re here to help! Now I understand the issue you have. You were double charged for this!
Please get in touch with Envato Market Help and Support and let them know about your issue. They’ll be happy to assist you. Please note that it may take support a few days to reply to your ticket!
Cheers!
Hello there. I paid 22 USD yesterday for this music I sent you. but unfortunately I could not download without ads. can you help me. I need no ads. thanks in advance.
Please check my previous message. You will have to contact Envato Support for help in regards to your issue. We cannot assist you via the forums.
Envato Support Link - > http://enva.to/Help