Please help me, my item soft reject because reviewer seeing an error

@rosssimpson
@charlie4282
@mgscoder
@BenLeong

Hi team I need your help

I received comment from reviewer team , he said he is getting error as shown in image below

Why this TypeeError showing to reviewer?

Demo is not working at reviewer side.

I checked in chrome, safari, firefox, opera / Windows, Linux, MAC also I told my friends to check on their system from India, Zambia, USA, UK, China, Russia, Brazil, Bangladesh, Italy, turkey ) from these country my friends review my item but they didn’t get this TypeErrorTypeError & my script is working fine on their system

But at codecanyon reviewer getting this error, Why? Please help

Here is demo link of my item ;- Click here for demo

Please check and help me to solve this issue

1 Like

in app.js you coded this:
$(’#time-part’).html(momentNow.format(‘A hh:mm:ss’));

I think this is causing translation error which is not a string.

I think format is not the right one there and should as like this:
$(’#time-part’).html(momentNow.format(‘hh:mm:ss A’));

OR
$(’#time-part’).html(momentNow.format(‘hh:mm:ss a’));

Hi @yonamdev,

This is a server-side error. I can’t tell the cause, but perhaps your server logs will have more detail. I fetched the URL with curl, see output below. Please note the HTTP status of 500, which clearly indicates a server-side problem, and also the same error message reported above. You could try making a similar request from other computers to try and troubleshoot.

$ curl -sv "https://frshworlds.com/"
*   Trying 18.190.137.199:443...
* Connected to frshworlds.com (18.190.137.199) port 443 (#0)
* ...
> GET / HTTP/2
> Host: frshworlds.com
> user-agent: curl/7.75.0
> accept: */*
>
* Connection state changed (MAX_CONCURRENT_STREAMS == 128)!
< HTTP/2 500
< date: Sun, 28 Feb 2021 22:47:56 GMT
< content-type: text/html; charset=utf-8
< content-length: 66522
< server: nginx/1.14.0 (Ubuntu)
< set-cookie: ...
< set-cookie: ...
< x-frame-options: DENY
< x-xss-protection: 1; mode=block
< x-content-type-options: nosniff
< x-download-options: noopen
<
<!DOCTYPE html>
<html lang="en">
<head>
  <meta charset="UTF-8">
  <title> </title>

*(style information snipped out)*

</head>
<body>
  <section class="error-page">
    <section class="error-stack">
      <h3 class="error-status">500</h3>

      <div class="error-title">
        <h4 class="error-name"> TypeError </h4>
        <h2 class="error-message"> A message must be provided as a String or AST. </h2>
        <p class="error-links">
        </p>
      </div>
...