pixelaxis and envato both do not accept mistakes and have been stalling for 2 months by saying they will refund the payment.
If your refund has been approved by the author, you should be able to see the details at the “Statement” section by after receiving the an email.
If you didn’t request a refund properly, you should do it by using the link below:
They could process your refund but you have to request one.
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