Ping customer service! Plz help

Hi, I bought the subscription by mistake(due to the item buying pages misguided), plz refund and check my ticket: the ticket number is 2378869, and it haven’t received any response for more than 3 days!

Hi,

Get in touch with envato elements help center they will solved your issue. Until that do not download anything.

Thanks!

1 Like

I had submit a ticket but it haven’t received any response for more than 3 days, the ticket number is 2378869.
BTW I didn’t download anything yet.

Wait for their reply only they can solved your issue.

OK, but when? it has been 3 days…

They have a ticket queue they replied people one by one hope they will reply to you soon.