PHP Error in Shout Framework plug in


I purchased the Shout theme for my wordpress blog. Along with it, I am asked to install the Shout Framework plug-in. However, it gives a fatal PHP error and my website crashes. I spoke to the good folks at Bluehost (my domain host), and they said I need help with the code.

So, theme developers - below is the error:

error log : [14-Feb-2021 05:41:19 UTC] PHP Fatal error: Uncaught Error: Call to undefined function shout_options() in /home1/keepingz/public_html/wp-content/plugins/shout_framework/shout_framework.php:853

Please guide as I don’t have a developer and I’m not a tech person. Just a writer trying to run a blog.

Urgent. Thank you.

In normal circumstances, you should contact the theme author to get the item fixed but if it’s urgent, I can help you within few hours.

Hi @gangwaniprachi,

Please contact your purchased theme author, theme author will assist you.

How to contact an author to get support or for any technical query: