I can’t install this newly purchased theme, if I try to install the downloaded .zip it says: “The link you followed has expired.
Try again.” if I unzip it and install it: photome-v5.6.6.installable tells me: “The uploaded file exceeds the upload_max_filesize directive in php.ini.” and then I read that it has an activation code, but I can’t find it … Can anyone help me?
This error appears when your server rejects the uploaded file, usually because it was too large, or your web server ran out of memory. Here are some different ways you can fix the error and install your theme:
1. Verify that you are uploading the correct file
When downloading your theme from the downloads page, you will be presented with multiple options. Be sure to select the “Installable WordPress file only” version and upload that file into WordPress.
If you do not see this option, then you may have purchased an item which is not compatible with WordPress. I would suggest that you contact the author of the item you purchased to see if they offer a WordPress version and can help you exchange it.
2. Install with the Envato Market plugin
Envato Market now has an official WordPress plugin which can install your themes in a single click. If you are not experienced with FTP, this is the easiest and fastest way to get your theme running.
Your web host will need to determine what part of the install process is being limited and increase the limit so that you can install the theme through the WordPress dashboard. Contact their support and let them know you are having problems uploading the theme. Be sure to tell them the size of the file you are trying to upload.
If you have access to server settings or are working on a local server, you can try changing some PHP options yourself in the php.ini file:
Set both post_max_size and upload_max_filesize to be larger than the theme file.
Ensure memory_limit is generous (256M is recommended).