Phone number for themeforest?

How do I speak with someone at themeforest? I am being refused a refund for a theme that does not work.

There is no phone number.

You need to use Envato Help & Support Center .

I have tried this and it did not work. I need to speak to someone. I have paid for a theme that does not work and the author is refusing to refund.

Hey there. Please check the reply I left for you on your previous topic here - > Author refusing refund even though theme does not work!

I’m going to lock this thread as it’s a duplicate. Let’s continue here -> Author refusing refund even though theme does not work!