Paypal refund?

I paid for RnB plugin through PayPal. After testing proved the plugin was not suitable, I requested a refund for my RnB purchase and the refund does appear as a credit in my Envato account, however the funds have not been deposited into my PayPal account. Why not?

It’s been credited to your account, you actually answered your own question.
If you want to get the refund to your PP, you may need to create a ticket.

If it’s statement that it’s refunded ( not to your Envato account ) it may take few days to see the refund on your PayPal account. Just be patient, if this is the case

1 Like

The credit was put onto my Envato account on November 11. It’s now December 07 and the funds have not been deposited into my Paypal account.

How do I create a ticket to get the refund into my PP account?

Cheers,

Alex

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.

Thanks

if paypal dosent work in my country can i still use it or not

You cannot.

there is some trick > should i use or not

Your account may be blocked if they ask additional documents.