Payouts cancellation

I live in Ukraine, in the city of Mariupol. The city is under siege by Russian invaders. We have no connection or internet. How can I cancel payouts to the payoneer card? It came from the payoneer that my territory is subject to sanctions. But I am not in Russia and not in the occupied territories. I need to completely temporarily stop payouts and those that will be on February 15th. How to do it?

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Hi @solovyovslava,

Please Contact Author Support and let them know. Support Team can assist you.