My April payout is rejected, why?
If it’s under 50$, it’s normal. Minimum amount is required for the payouts
More than $50
As in April payout, you’re referring to to March earnings, they haven’t been processed yet. It should arrive on Friday ( 15th )
I know, but today I received a rejection and the balance increased by exactly the amount of the payment, what is happening?
It should payout for your March earnings and you should get an email with mention why rejected (couldn’t process your payment). Also please check your statements page for details.
maybe it is because of the current sanction on your country.
Please Contact Author Support immediately and let them know. Support Team will be happy to assist you.
Thanks
Thank you, already wrote to support
I think if this is due to sanctions, then people would massively discuss this problem, otherwise there is complete silence, except for me
Already discussed here:
I’m use Payoneer ,
last month, the payment was made successfully, despite the sanctions.
In that topics reported Payoneer also affected under sanction. you will get actual help about payout from the envato author support.
Yesterday I received a payment from a client to Payoneer and there were no problems
If the bank is under sanctions, then the Payoneer does not withdraw money, but this is not my case
I have the same money returned
You missed everything, Envato refused to send money to all accounts that have any russian bank linked to Payoneer.
The most interesting thing is that at the moment there is no official explanation from Enwato of what is happening.
Where is that written ?