Payout account page display nothing

Envato Authors Theme Authors
1

I just received an email to update my payment method for the new payout system Sign In | Envato Account. I clicked and check my payment system everything still active.

pp1
pp1793Ă—240 18.1 KB

But when I check my Payout account page (WordPress Themes & Website Templates from ThemeForest ) the page display nothing (usually there is data about the amount of money and the date of transfer) and and there are still box to update the payment system.

pp2
pp2970Ă—222 19.9 KB

Is it OK?
Does anyone know what happened?

2

It’s an issue with “transferring” the system. If you have updated your payment details already, it should be fine but to make sure, if you want, you can create a ticket and get some support from Envato.

1 Like
3

Thank you, [ki-themes]
Just dropped a ticket to Envato.