A while back we asked about the card to card transfer facility on Payoneer and you said that its free and available for use as long as this option has been enabled by the affiliate, which in this case is Envato.
Since then we have been in touch with Envato about this issue, but they don’t seem to be clear on how to enable this option, because we received a reply saying that it was already enabled but they weren’t sure. However we still do not get any such option under the “tools” menu in our account, where you mentioned it would be.
Can you please explain what Envato needs to do exactly, where this option will be in their account and what we will then see in our account options once this has been successfully enabled.
ps. To others reading, we are interested in this option because it offers a convenient way to split the earnings on a joint account, and so would be useful to many authors here.