Hello, we did work with my old friend 3 years ago. My envato account connected with him Payoneer account. I request for cut connect with envato and envato did this but something is wrong.
I can’t connect envato account with my Payoneer account. Because Payoneer should cut link with my old friend payoneer account. I did open ticket for this Payoneer but they saying my friend should need this. I can’t contact with my old friend on 3 years.
So i can do nothing about that.
No payoneer help. (they are saying your friend should open ticket but i lost contact with my friend 3 years ago!)
No envato help (talk with payoneer)
I’m pretty sure that Envato can’t help you our here. Because as I understand your friend already has access to that Payoneer account and if is linked to an Envato account then you can’t do many things.
Do whatever you can to reach your friend to fix this because this way, without his consent you don’t have credibility in from of Envato
So, the Envato account is yours, but the Payoneers account belongs to your friend.
If that Payoneer account was made using your details then you should have access to it otherwise you can’t take control of that account because its not yours.
You should get in touch with your friend and solve the problems with it.
Really i m so sad.