payment went and didn't get anything

I made a purchase just now and the payment went , in my bank account i can see the money is not there , but i didn’t any confirmation and there’s nothing in the download place , this is not my first time buying from here btw ,
any help please ? u used paypal with my card
and there’s nothing shown in paypal but the money been removed from my bank account

Hi smaymay,

Please open a Support Ticket via Envato Help and Support. They will be happy to help. Thanks!