Payment unsuccessful - there was a problem processing your credit card. For security reasons we may

Envato Authors Theme Authors
1

Hi everyone,
i come here because i want to buy Avada for my business, i create account for billing it but everytime i have this answer
Payment unsuccessful - there was a problem processing your credit card. For security reasons we may need you to re-enter your Visa or MasterCard details before trying again, or you may need to try an alternative payment method.

This is the same message with my personnal credit card, my business credit card. it is the same with a personnal account and an business account.

Somebody can ask me the reason ?

Thanx a lot

Best regards

2

Hi,

Get in touch with envato market help center they would like to assist you with an official answer.

Thanks!

3

Hi,
thanx but i had open a ticket before , so i am waiting.

best regards

4

Hi,

Wait for their reply hope they will reply to you soon.

We’re currently experiencing a high volume of enquiries and our response time could be up to 7 days

Thanks!