Payment/funding of account issue

Hello guys I’m new here and I presently encountering some issues here. I want to add fund to my account but I don’t know how to do that. Secondly, the only payment option I see in my checkout page is paypal whilst what I actually want to use is master card. Guys please help me

While I am not 100% on the MasterCard issue (is it usually there?) the option to add credits is no longer available and all purchases must be made as direct payments

Thanks for the nice response… My paypal is not active now due to some reasons and the only option I’m left with is mastercard.

Thanks for the nice response… My paypal is not active now due to some reasons and the only option I’m left with is mastercard.

Maybe reach out to Envato Help and Support who should be able to advise

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I have submitted a ticket to them for over 26hrs now yet no answer

Envato authority removed Envato Credit
https://forums.envato.com/t/were-removing-envato-credits-from-market/195361/888

so you are not able to add credit on your account.

but you can purchase anything to using Skrill, Payoneer, Paypal Credit Card, Master card etc.

best wat to contact with envato help that already given @charlie4282

Thanks

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