Payment errors

Payment unsuccessful - there was a problem processing your credit card.
For security reasons, we may need you to re-enter your Visa or MasterCard details before trying again, or you may need to try an alternative payment method.”

This error is showing again and again while checkout on codecanyon, even I have used different cards too (MasterCard and Visa card) but still the error is the same.
Please help me.


Please open Help ticket and let them know. Envato Customer support team will be happy to assist you.


Have the same problems with different credit cards! Help Ticket - waiting 10 days OMG!!!

10 days is a max waiting days but they will reply as quickly they can.

I have 1 problem before - w8 9 days - have no answer…